Apple 1. Sony - [LotsnLots]

After complaints arose concerning the "phone home" feature on the iTunes mini-store, it took the company a whopping 2 weeks to address the problem:

The Cupertino, California-based company last Tuesday switched the so-called "MiniStore" feature to give users the choice of turning it on, rather than having it automatically activate with its new version update of iTunes.

The company introduced the recommendation feature two weeks ago. The MiniStore window pane with music or video suggestions pops up as users play songs from their libraries.

As opposed to Sony and the rest of the RIAA hacks, who say nothing or actively try to cover up the problem. Listening to the customer (who, incidentally, pays your salary): Brilliant!